We fully understand that each customer may have direct circumstances that makes them unable to go through with their planned program with us. However, because of the short and hectic season, this causes a direct loss for us if this is not reported to us well in advance. If the trip is canceled later than 14 days prior to departure, 50% of the boat hire costs, will have to be paid by you, and your party. If your event is canceled later than 4 days prior to departure, the whole hire and food order, will have to be paid in full.