The hourly rate is calculated from the time the boat is booked plus travel time to/from the dock, unless picked up from other locations. In case of delays caused by us, the trip may be extended. If the delay is the customer's fault, the customer accepts being invoiced for additional time. The hourly rate includes the boat, crew, harbor fees, and fuel. All prices are excluding VAT unless otherwise stated

We fully understand that each customer may have direct circumstances that makes them unable to go through with their planned program with us. However, because of the short and hectic season, this causes a direct loss for us if this is not reported to us well in advance. If the trip is canceled later than 14 days prior to departure, 50% of the boat hire costs, will have to be paid by you, and your party. If your event is canceled later than 4 days prior to departure, the whole hire and food order, will have to be paid in full.

Invoices for boat rental, food, and drinks must be paid at least 30 days prior to departure. Failure to pay will result in the trip being canceled and attempted to be sold to others. If the trip is not resold, the customer is obligated to pay for the trip. With approved credit, the payment deadline is net 14 days after the sailing date.

Government regulations prohibit the consumption of alcoholic beverages brought onboard. As the group leader, it is your responsibility to ensure that all passengers are informed of this policy. Should any passengers consume alcohol they have brought with them, the captain retains the right to cancel the event, and return to the port of entry, if deemed necessary.

Passengers who arrive visibly intoxicated will be denied boarding at the gangway.  Any losses resulting from such cancellations will be the responsibility of the customer.

MS Maarten has the right to cancel the trip. This may be due to technical issues, grounding, accidents, certification of M/S Maarten, pandemics, illness, extreme weather, unusually high seas, Force Majeure, or other unforeseen events. The customer will be notified as soon as the company is aware that they must cancel. Any prepaid amounts will be refunded. MS Maarten AS takes no responsibility for costs incurred by the customer as a result of the cancellation. Additionally, the Maritime Code Chapters 6 and 10 apply.

The boat sails in all weather conditions. In case of rain, the boat has 60 indoor seats and a canopy that can be extended to cover the 40+ outdoor seating.

Severe Weather Conditions: If there are warnings for storms, high winds, or other severe weather conditions that could endanger passengers or crew, the trip may be canceled or rescheduled for safety reasons.

All food service must occur under the boat's management. You are not allowed to consume your own food without the staff's permission. For group travel, you may order food in advance. Any increases in the number of guests must be communicated no later than seven days before departure to ensure delivery.